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Should a Food-Delivery App Expand into Groceries?
An adjacency-expansion case. Tests whether you can separate what transfers from what doesn't, and enter with a wedge instead of a leap.
Interview prompt
You lead strategy at a food-delivery app. Should you expand into grocery delivery?
What interviewers evaluate
- Do you size the opportunity and note where the economics differ from restaurants?
- Do you analyze which existing assets transfer to the new category - and which don't?
- Do you segment the market (weekly stock-up vs convenience basket) and pick an entry wedge?
- Do you consider the operating model options (marketplace partner vs dark stores)?
- Do you land on a recommendation with explicit success gates and guardrails?
A framework to structure your answer
- Frame - what goal does expansion serve (GMV growth, order frequency, courier utilization)? Restate it.
- Size the prize - grocery TAM vs restaurant, online penetration trajectory, purchase frequency.
- Asset-transfer analysis - what carries over (app, couriers, habit) vs what doesn't (picking labor, inventory accuracy, thin margins, incumbents).
- Segment & wedge - split the market (big stock-up vs convenience top-up) and pick the segment your assets actually serve.
- Operating model - partner-supplied marketplace vs dark stores vs pick-in-store; sequence from low-risk to capital-intensive.
- Recommend with gates - pilot scope, the metrics that green-light expansion, and a hard guardrail on the core business.
Strong sample answer
Try structuring your own answer first, then reveal a strong worked example.
Common variants
- Should a ride-share company enter food delivery?
- Should an e-commerce marketplace launch a subscription service?
- Your CEO wants to enter an adjacent market a competitor owns. Evaluate it.
Pitfalls to avoid
- Treating it as pure TAM math without asking whether your assets transfer.
- Missing the structural differences (picking labor, inventory accuracy) that break the economics.
- Entering the incumbent's strongest segment (weekly stock-up) instead of finding a wedge.
- Jumping to capital-intensive dark stores before validating with a partner model.
- No success gates or core-business guardrail - expansion that quietly degrades the main product.
Likely follow-ups
- The pilot shows great order frequency but negative contribution margin. Continue?
- A dedicated grocery competitor raises a war chest. Does that change your sequencing?
- When would dark stores become the right call?